Morning began with coffee in the lobby and a simple plate from the casual options downstairs. Nothing elaborate — just enough to start the day before I walked the public floors.
Public rooms
The lobby carries a constant soft traffic. Corridors upstairs feel calmer. Guests linger near the casual dining and the pool wing; I found the upstairs halls almost hushed by comparison.
Night was the test. Guests often praise the soundproofing, and my room matched that reputation. Darkness held. I slept well — the resort's best trick is that separation between floor and bed.
Check-in was efficient. Keys arrived without delay, and the walk to the room was clearly signed. Housekeeping standards guests mention felt visible even on first glance.
For a Richmond base the location worked. Movement in and out of the property was simple for my itinerary, and returning late never felt complicated.
Leaving
Checkout was brisk and polite. The last impression was the same contrast I arrived with: energy at the entrance, composure once you step toward the lifts.